Privacy Policy

Introduction

Transline Logistics is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transport and logistics services or visit our website.

Information We Collect

We may collect the following types of information:

• • Personal identification information (name, email address, phone number)
• • Business information (company name, ABN, business address)
• • Pickup and delivery addresses
• • Details about goods being transported
• • Payment and billing information
• • Communication records (emails, phone calls, enquiries)

How We Use Your Information

We use the information we collect to:

• • Provide and deliver our transport and logistics services
• • Process bookings and payments
• • Communicate with you about your bookings and enquiries
• • Send quotes, invoices, and service updates
• • Improve our services and customer experience
• • Comply with legal obligations and industry regulations
• • Prevent fraud and maintain security

Disclosure of Your Information

We may share your information with:

• • Service providers who assist in operating our business (e.g., payment processors, IT support)
• • Regulatory authorities and law enforcement when required by law
• • Third parties with your consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Website booking enquiry details are sent to Transline dispatch through an email delivery provider so the team can respond to your request.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under Australian privacy law, you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information (subject to legal obligations)
• • Opt out of marketing communications
• • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: